The Europe Hotel & Resort

How The Europe Hotel & Resort Transformed Guest WiFi with BBnet

The Europe Hotel & Resort, a prestigious five-star destination in Killarney, needed to upgrade its outdated WiFi to meet modern guest expectations, especially in high-demand areas like the spa and boathouse.

BBnet was brought in to deliver a high-speed, fully managed WiFi solution that matches the luxury experience the hotel is known for.

The Europe Hotel & Resort

Objectives

The management team at The Europe Hotel identified their key priorities for the WiFi upgrade:

• Eliminate Dead Zones and dramatically boost WiFi speeds.
• Ensure Seamless Coverage across guest areas.
• Replace Ageing Infrastructure with a future-proof network.
• Design & Support Multiple Networks (Casting, POS, Housekeeping etc.)
• Monthly Payment Option to avoid large upfront costs.
• Match the Service levels BBnet provides at sister property The Dunloe Hotel.
• Meet the hotel’s Aesthetic Standards

Solutions

To meet the hotel’s objectives, BBnet delivered a bespoke WiFi solution tailored to the unique needs of The Europe Hotel:

• WiFi 6 & 7: Full property coverage achieved with WiFi 6 rolled out across the hotel, and WiFi 7 deployed in their high-capacity ballroom.
• Increased Access Point Density across all areas of the hotel, maintaining stable, high-speed internet at all times.
• Outdoor Connectivity: WiFi outdoors now allows guests to stay connected while enjoying the lake and surrounding grounds.
• 100% Guaranteed Coverage across all public, bedrooms, outdoor and staff areas of the hotel.
• Significant Speed Increase: Guests and staff went from 30Mb to 500Mb–1Gb in key areas.
• Centrally Managed Infrastructure with 24x7 monitoring of network performance and uptime, ensuring faster support and simplified maintenance.
• Modernised and Secured Network: The network was segmented to follow security standards. The guest and staff networks are now separated to keep everything secure and running smoothly.
• OPEX Solution: WiFi-as-a-Service offers monthly billing, avoiding large upfront costs.
• Discreet installation: Access points were installed with care to work around the hotel’s aesthetic preferences by concealing hardware where required, without sacrificing performance.

Conclusion

With this upgrade, The Europe Hotel & Resort now offers one of the most resilient and high-performance WiFi solution in the Irish hospitality sector. Guests benefit from faster, more reliable internet whether they’re relaxing, enjoying spa treatments, or attending a business event.
Most importantly, the new WiFi network enhances the overall guest journey, and it lays the groundwork for smart technology, future expansion, and a seamless guest experience.

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At BBnet, we’ve been delivering innovative solutions to businesses across Ireland since 2001. Our focus is on providing the connectivity and digital services that drive success for hospitality, corporate, and SMB clients.