Academy Plaza Hotel

How Academy Plaza Hotel Transformed Guest Connectivity with a WiFi 6 Upgrade

Academy Plaza Hotel, a family owned, 300-bedroom hotel in Dublin City Centre, known for its friendly service and excellent guest experience. Catering to both business and leisure travellers, the hotel continually seeks to enhance its offerings to meet the evolving needs of its guests.

Academy Plaza Hotel Case Study

Objectives

Over time, the hotel had made incremental upgrades to its aging Wi-Fi infrastructure. While this approach allowed for short-term fixes, it eventually led to a fragmented and difficult-to-maintain system. Several access points had failed, and changes to the building layout left some areas with weak or no coverage at all.
It became clear that a full-scale upgrade was necessary. Instead of patching together outdated components, we proposed a comprehensive refresh using modern Wi-Fi 6 technology. This would ensure consistent coverage, simplify maintenance, and dramatically improve the online experience for both guests and staff.

Solutions

We designed a custom Wi-Fi 6 solution tailored to the needs of Academy Plaza Hotel. Key improvements included:

• Full Coverage: We achieved 100% wireless coverage across all guest areas and back-of-house operations.
Seamless Roaming: Staff and guests now experience uninterrupted connectivity and smooth handovers as they move throughout the hotel.

• Higher Speeds & Capacity: Wi-Fi 6 supports high-speed streaming and heavy device loads, making it ideal for conferences and busy periods.

• Enterprise-Grade Security: We deliver a GDPR- and PCI-compliant service that isolates networks and individual devices. This ensures guest and staff traffic remains secure, preventing data sniffing and restricting the spread of malicious software. Enhanced encryption and robust authentication mean the upgraded system meets the high standards modern travelers expect.

• Minimal Downtime: The rollout was executed in phases, ensuring no disruption to daily operations.

• Peace of Mind: Our WiFi-as-a-Service model acts like an insurance policy. Academy Plaza chose the areas to be covered, and from that point, there were no surprise costs. Any performance degradation or equipment failure is handled under the service agreement at no additional charge. This guarantee of hassle-free support and predictable costs was particularly valued by the Academy Plaza team.

Conclusion

The new Wi-Fi 6 infrastructure has significantly improved the digital experience at Academy Plaza Hotel. Guests enjoy faster, more reliable internet for streaming, video calls, and everyday browsing. Staff benefit from improved communication tools, and the hotel’s connectivity is now built to handle future demand.

The WiFi-as-a-Service approach also offered added peace of mind. Academy Plaza no longer worries about unexpected hardware issues or coverage problems, knowing they’re covered throughout the agreement term. Most importantly, the upgrade reinforces Academy Plaza’s commitment to excellent service and technological innovation.

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