How Academy Plaza Hotel Transformed Guest Connectivity with a Wi-Fi 6 Upgrade

BBnet
May 30
3 min read

Updated: Aug 18

In the heart of Dublin City Centre, Academy Plaza Hotel is known for its warm hospitality, prime location, and high standards of guest service. With 300 bedrooms and a steady stream of business and leisure travellers, the hotel understands that seamless, reliable WiFi is no longer a luxury — it's an essential part of the guest experience.

To stay ahead of rising guest expectations and technological demands, Academy Plaza partnered with BBnet to upgrade their entire wireless infrastructure. The result? A powerful Wi-Fi 6 network designed for speed, security, and scalability.

The Challenge: Outdated Infrastructure & Inconsistent Coverage

Over the years, the hotel had made incremental upgrades to its aging Wi-Fi system. However, this led to patchy coverage, failed access points, and growing frustrations from guests and staff. With changes in building layout and an increasing demand for high-speed internet, it became clear that only a full-scale overhaul would solve the issue.

The Solution: A Custom Wi-Fi 6 Upgrade by BBnet

BBnet designed and delivered a tailored Wi-Fi 6 solution that transformed connectivity across the property:

100% Coverage: Every guest room, hallway, conference space, and back-office area now has full wireless coverage.
Seamless Roaming: Guests and staff enjoy uninterrupted wifi while moving throughout the building.
Higher Speeds & Capacity: Wi-Fi 6 supports high device density and streaming demands — ideal for peak check-in times and corporate events.
Enterprise-Grade Security: The system includes advanced encryption, GDPR and PCI compliance, and full traffic segmentation to protect guests and staff.
Zero Downtime Rollout: BBnet implemented the upgrade in phases to avoid disruption to hotel operations.
WiFi-as-a-Service: With BBnet’s managed service model, all future support, maintenance, and equipment replacements are covered — no surprises, no hidden costs.

The Results: Full WiFi Coverage, Happier Guests, and Operational Confidence

The impact was immediate. Guests now enjoy reliable, more stable internet, with fewer complaints and smoother online experiences. Staff benefit from more reliable communication tools and system access. Most importantly, Academy Plaza now has a future-ready infrastructure built to scale with demand.

“The Wi-Fi 6 upgrade has made a huge difference for our guests and staff. We’ve seen a significant improvement in connectivity, with fewer complaints and smoother operations. The team made the upgrade process seamless, and the future-ready solution ensures we’re staying ahead of guest expectations.”– Peter Collins, General Manager, Academy Plaza Hotel

Looking Ahead

Nowadays in hospitality, digital connectivity is just as important as a comfortable bed or a hot shower. By choosing BBnet and embracing Wi-Fi 6 technology, Academy Plaza Hotel has strengthened its position as a forward-thinking destination that understands the needs of the modern guest.

The Importance of Reliable WiFi in Hospitality

In today's world, guests expect more than just basic amenities. They want to stay connected, whether for work or leisure. A reliable WiFi connection can significantly enhance their experience. It allows them to stream their favourite shows, attend virtual meetings, or simply stay in touch with loved ones.

When a hotel provides robust WiFi, it not only meets guest expectations but also boosts its reputation. Positive reviews often highlight the quality of internet service, which can influence potential guests when choosing where to stay.

Future Trends in Hotel Connectivity

As technology continues to evolve, so do the expectations of hotel guests. Future trends indicate a growing demand for even faster and more reliable internet connections. Hotels will need to adapt to these changes by investing in the latest technology.

Moreover, the integration of smart devices in hotel rooms is becoming more common. Guests may want to control lighting, temperature, and entertainment systems through their smartphones. This requires a strong WiFi network capable of handling multiple devices simultaneously.

Conclusion

In conclusion, the upgrade to a Wi-Fi 6 network at Academy Plaza Hotel has proven to be a game-changer. It not only enhances the guest experience but also prepares the hotel for future demands. By prioritizing digital connectivity, Academy Plaza Hotel has positioned itself as a leader in the hospitality industry.

Want to deliver enterprise-grade WiFi to your hotel?

📞 Call us at +353 61 512 000 or

📧 Email sales@bbnet.ie to arrange a chat with us.