top of page
Writer's pictureBBnet

Business Broadband: Which service do I need?


Business man

Dedicated Internet Connectivity vs. Fibre Broadband 


In today's fast-paced digital world, businesses thrive on seamless internet connectivity. The right internet service can make or break your efficiency, productivity, and ultimately, your bottom line. When deciding between fibre broadband and a dedicated internet connection, there are many factors to consider. We have complied the top 4 things to consider when choosing the right broadband service for your business.  


1. Bandwidth and Speed Consistency 


With a dedicated internet connection, you receive a private, direct link. This means the bandwidth is exclusively yours, ensuring that your speeds are consistent and reliable. You can enjoy symmetrical speeds (same download and upload speeds) of up to 10Gbps. This is crucial for businesses that rely heavily on data transfers, video conferencing, and cloud services. 


On the other hand, fibre broadband, while fast, is a shared service. The bandwidth is divided among multiple users in your building or neighbourhood. This can lead to fluctuating speeds, especially during peak usage times, as your internet performance may be affected by others. 


2. Performance and Reliability 


Businesses need internet connections that are not only fast but also stable and reliable. A dedicated connection guarantees minimal latency, ensuring a smooth and uninterrupted online experience. This is essential for activities that require real-time communication and data integrity. 


Fibre broadband, though generally reliable, can suffer from performance issues due to network congestion. During busy periods, your internet speed can slow down, impacting your business operations. 


3. SLA 


A dedicated internet connection comes with robust SLAs, ensuring 99.9% availability and a one business day resolution time for issues. This level of service ensures that your business experiences minimal downtime, keeping your operations running smoothly. 

In contrast, fibre broadband services often come with less stringent SLAs. You might face a five-business day resolution time for issues and cannot guarantee uptime or speed consistency. For a business, this could mean costly delays and disruptions. 


4. Comprehensive Support 


With a dedicated internet connection, you benefit from extensive support options. Standard support is available 12 hours a day, seven days a week, with an option for 24/7 support. On-site support is also part of the package, ensuring that any issues are promptly addressed by professionals. 


Fibre broadband services typically offer off-site support during normal office hours (9-5), which might not be sufficient for businesses that operate beyond these hours or rely on continuous connectivity. 


Who Benefits the Most? 


While fibre broadband might be suitable for small businesses, and SOHO (small office/home office) setups, a dedicated internet connection is designed for small to large businesses that rely on internet connectivity. If your business demands high performance, reliability, and consistent speeds, investing in a dedicated connection is the smart choice. 


Conclusion 


Choosing the right internet connection is important for your business’s success. While fibre broadband can be sufficient for less demanding applications, a dedicated connection is ideal for businesses that depend on high-performance and consistent internet access.

 

Regardless of which internet service you choose, get in touch with us, and we can provide a connection tailored to your business needs.  



Business solutions

34 views
Working in a office

Latest News at BBnet