BBnet Jet

To find out if our fixed wireless service is available to you, our team will firstly need to check if you are within our coverage area. If your house if within the coverage area, we will need to get an engineer out to your house to do a site survey.

Our engineer will test your line of sight and signals to see if you can get connected. Direct line of sight to our transmitter is required before an installation can begin. No line of sight or poor signals will result in the engineer failing the survey and will not be able to install.

Installation requires the placement of a subscriber unit externally on your premises. A cable comes from this unit into the house. Standard Installation assumes 2 hours on site, with standard equipment and 20 meters cable length.

All new installations are subject to a site survey of your premises (a cost of €30 will apply for successful surveys where installations do not proceed). There is no charge for a site survey where service cannot be provided, or signal test fails.

Services available are dependent on signal strength, quality and distance from the transmitter. The engineer will advise you on the day the site survey is done which packages are available to you. You may be offered an alternative service package depending on your location and/or results of signal test.

All connections are based on a minimum contract term (unless otherwise agreed).

All fixed wireless connections are subject to BBnet Fair Usage policy. Fair usage amounts are specific to the package you are on. Traffic is counted between 08.00 and 23.59 daily only. Speeds may be impacted until midnight if you exceed your daily fair usage amount.

We do not charge customers for exceeding daily fair usage.

Installation fee and first month rental is payable upon successful installation. Monthly payment is by direct debit, unless otherwise agreed in advance.

The above packages are for residential home users. 

You will need to pay off the remaining months left on the contract in full.

Once you are no longer in contract with us, you can ring or email us to cancel your service. We require 30 days' notice to cancel a service. This notice will be applied from the day you advise us of your cancellation.