customer Support
We try to ensure you don’t have too many issues but, it can happen! If you do have a problem or a question about your account, please get in touch with our support team. You can also check out the support articles below that answer many of the questions we are often asked.
Our newest generation wireless service with download speeds of 20/50 and 100Mb
Information for users of both our Fibre to the Home and Fibre to the Cabinet (VDSL) services.
Our older and legacy packages, typically with 3, 4 8 or 10Mb download speeds.
While we cannot always provide technical support through our social networks, you can drop us a line through any of these channels and we will do our best to help!
Social media channels are monitored Monday to Friday during office hours
Clare, Ireland V14 VN23
support@bbnet.ie
Log an issue
You can submit a support request to our team below.
Please allow up to 1 business day for a reply.