If you have received a new tablet, phone or other device for Christmas, you may be asked for a password to connect to your wifi
If your wireless router was supplied by BBnet Broadband, details of your wireless network should be labelled on the router as show in the image below.
This applies to TP-link routers supplied by BBnet.
For any other router type supplied by BBnet, please contact our support team on 061 51200 (select option 2).
Our office hours for the Christmas period are listed here.
If you are using a wireless router which was not supplied by BBnet, then please contact your supplier or whoever configured the router for you.