Monthly payment for the BBNET broadband service is generally by direct debit, and as such a copy of the invoice is sent to customers on a monthly basis by email. This is for your records only and payment will go through as normal. If you are not receiving a copy of your invoice, it is [...]
Archive for the ‘Account’ Category
Get in contact with BBNET
The following methods can be used for getting in contact with BBNET : Technical Support : Tel : 1890 945 918 email : cust_serv@bbnet.ie Web : http://www.bbnet.ie Click here to log a ticket with our support team. Sales: Tel : 1890 945 918 email : sales@bbnet.ie Web : http://www.bbnet.ie Click here for current BBNET packages Accounts: Tel [...]
Cancelling a connection?
All connection with BBNET Broadband are subject to a minimum 12 month contract period. (Some customers are signed up to a 24 months minimum contract). Cancellation of all BBNET connections requires at least a 30 day notice period. De-installation of BBNET equipment will be scheduled after this notice period has expired. Early termination of a [...]
Am I charged if I cancel/change my package?
Changes to packages do not affect your contract and as such incur no extra charge and do not extend the length of the initial contract. Cancellation of any package requires a one month notice period as per the contract. (See more info here) Customers may be liable for cancellation charges if you cancel service during [...]
Can I setup a direct debit payment?
Yes, the preferred payment method for BBNET service is by monthly direct debit from your bank account. You will be emailed a copy of your monthly invoice for your records once we have a valid email address for you. If you have not provided us with a valid email address please get in contact here. [...]
