Archive for the ‘Support’ Category

Checking Wireless Connections

If you are using a wireless router and a laptop and cannot connect to the internet, the problem is quite often related to the wireless router and not your actual broadband connection. Please follow the steps below to check that your wireless connections are correct.. Power off the wireless router for a few seconds and power [...]

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What is spyware?

Spyware is software that covertly gathers user information through the users Internet connection without his or her knowledge, usually for advertising purposes. Quite often spyware can be bundled as a hiddent component of some freeware or shareware programs which have been downloaded from the internet. Common sources of spyware would also include downloading some peer [...]

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What is Adware?

Adware is essentially advertising built into software that is installed on a pc and is a close relative of spyware. It can affect the performance of a pc and slow your internet connection by using the available bandwidth to retrieve or activate advertisments. It may cause pop-up advertising to appear on screen which needs to be [...]

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Engenius Router Configuration

These steps needs to be followed in order to configure an Engenius Wireless Router to work with BBNET broadband. Attach the wireless router to your PC using an ethernet cable connected from the ethernet port on you computer to one of the 4 network ports on the back of the router. Your internet connection should [...]

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Configure Linksys Wireless Router

A common router for home use, general instructions are listed below- Connect the router to the PC as shown in the Linksys Quick Installation guide that camer with your router. It is a good idea to restart your PC to ensure it see’s the router correctly. – Connect to the router using your web browser [...]

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What is SPAM and how can I prevent it?

Spam is the term widely used for unsolicited e-mail and is often referred to as junk mail.  Spam is usually sent indiscriminately to hundreds or even hundreds of thousands of inbox’s simultaneously.  In general terms spam could be described as unsolicited email that can fill up your inbox with nuisance advertisements or scams. If you [...]

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What are DNS servers and do I need one?

DNS (Domain Name System) is a standard technology for managing the names of websites and internet domains. It allows a user to type names into a web browser (e.g bbnet.ie) and will automatically find that address on the internet. A key element of this process is the DNS server. A DNS server is any computer [...]

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How can I protect my children when they are online?

The internet is an excellent resource for both parents and their children. However there can be downsides to the internet and these can include some services and features that can be harmful to children. Here are 10 tips for protecting your child while they are on the internet. Keep the computer in an area you [...]

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What is contention?

Contention is defined as competition for resources. In terms of broadband, the contention ratio defines the maximum number of subcribers that share a particular service. (e.g 48:1, 48 users sharing the same available bandwidth). Network contention is employed by most Internet Service providers and may affect the speed that you receive at peak usage times.

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Configure Belkin Wireless Router

The following steps act as a general guide through the configuration of a Belkin Wireless router to work with BBNET broadband. Ensure your PC is connected by ethernet cable to one of the 4 LAN ports on the wireless router and your BBNEt connection is connected to the ‘Modem’ port on the router. Open your [...]

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